Help

How Arrabal works: who is who, what each person can do and how things get done.

What Arrabal is

A platform for federated esports. Each organization is a node in a tree: the federation at the top and, below it, associations, leagues, clubs and organizers. From a node you see and manage what is below it, never what is above or beside it.

  • Confederation No organizations below.
  • Federation Can have below: Provincial association, League, Club, Organizer, University, Brand, School
  • Provincial association Can have below: League, Club, Organizer, University, School
  • League Can have below: Club
  • Club No organizations below.
  • Organizer No organizations below.
  • University No organizations below.
  • Brand No organizations below.
  • School No organizations below.

Types of user

One person can be several at once: for example, a registered player who is also her team's captain.

Visitor
No account. Reads the organization's website, the tournaments with their bracket and results, and checks a license with its QR.
Registered person
Has a profile with an Esports ID, the number that identifies them across the federation. Signs in with their email, sees their profile and licenses, pays for them and adds game accounts.
Guardian of a minor
Gives consent for a minor in their care to play, from the link that arrives by email, without creating an account.
Captain
Registers the team for tournaments, checks in and reports or confirms results.
Role: Captain
Official or referee
Assigned per tournament by Esports ID. Settles disputes, sets results with a reason and awards a walkover when a team doesn't show up.
Role: Referee
Staff
Does the node's daily work: registry, licenses, tournaments, teams and website. Doesn't assign roles or handle payments.
Role: Staff
Finance
Sees payment orders, connects the payout account and reconciles bank transfers. Doesn't touch the registry or tournaments.
Role: Finance
Node admin
Can do everything in their organization and those below: what staff and finance do, plus assigning roles, adding organizations and editing the node's details.
Role: Administration
Platform admin
The Arrabal team. Creates federations and makes the changes no node can make to itself.

Roles and permissions

A role is assigned on an organization and applies to it and everything below; referees can also be assigned per tournament and captains per team. This table comes from the platform's actual permissions.

RoleWhat it can do
Administration
  • See the organization and those below
  • Edit the organization's details
  • Add organizations below and approve affiliations
  • Assign and revoke roles
  • See the change log
  • See the registry
  • Add and edit registry profiles
  • Issue licenses
  • Create tournaments and run them from registration to closing
  • Sanction tournaments of the organizations below
  • See payment orders and reconciliation
  • Set up the payout account and bank transfers
  • Edit the public website
  • See the dashboard
  • Manage API keys
  • Open the panel
  • Create teams and build their rosters
  • Apply sanctions
  • Referee matches: settle disputes and award walkovers
Staff
  • See the organization and those below
  • See the registry
  • Add and edit registry profiles
  • Issue licenses
  • Create tournaments and run them from registration to closing
  • Sanction tournaments of the organizations below
  • Edit the public website
  • See the dashboard
  • Open the panel
  • Create teams and build their rosters
  • Referee matches: settle disputes and award walkovers
Finance
  • See the organization and those below
  • See payment orders and reconciliation
  • Set up the payout account and bank transfers
  • See the dashboard
  • Open the panel
Referee
  • See the organization and those below
  • Referee matches: settle disputes and award walkovers
Captain
  • Report and confirm results
Member
  • See the organization and those below

Platform admin only

  • Create a federation
  • Suspend or archive a federation
  • Take an organization out of its federation
  • Change a federation's web address
  • Change a federation's country
  • Decide which levels any organization sanctions
  • Set a federation's plan and fee
  • Assign any role, without the cap of their own permissions
  • Add custom domains for any federation
  • See the platform's email queue

Step-by-step guides

Sign in with the email link

  1. Tap Sign in, at the top, and type your email.
  2. Tap Email me the link: the email arrives within a minute.
  3. Open the link on the same phone or computer where you asked for it.
  4. If it says the link doesn't work, ask for another one: each link works only once.

Claim your profile or affiliate your organization

  1. If your club already added you, sign in and go to My profile.
  2. Type your Esports ID and your ID number, or look the profile up by your email.
  3. If you got an invitation by email, tap Accept and sign in: the profile becomes yours.
  4. To affiliate a club or a league, fill in the website's affiliation form. Once it's approved, you get an email to open the panel.

Register a team for a tournament

  1. Open the tournament on the website while registration is open.
  2. Sign in: you see the teams you can register. A team is registered by its captain or its club.
  3. Tap Register. If someone is missing something (license, age, club), it says so right there.
  4. The registration stays pending until the organizer accepts it.

Check in

  1. When the organizer opens check-in, go to the tournament page.
  2. Tap Check in on your team.
  3. A team that doesn't check in before it closes is left out of the bracket.

Report and confirm a result

  1. Open your match from the tournament bracket.
  2. Enter each side's score and upload at least one screenshot or photo of the final screen.
  3. Tap Report result. Your opponent sees it with your evidence.
  4. Your opponent taps Confirm result and the winner moves on in the bracket.

Dispute a result

  1. If your opponent reported something wrong, open I don't agree on the match.
  2. Write the reason, upload your evidence and tap Dispute result.
  3. The tournament referee checks both sides' evidence and sets the result with a reason, or awards a walkover if a team didn't show up.
  4. Their decision is logged; if needed, they can reverse it with a reason.

Collect license payments

  1. In the panel, go to Payments and then Payout account: connect Mercado Pago or enter the bank details for transfers.
  2. Whoever has a pending license pays it from their profile; the order shows up in Payments.
  3. If they paid by bank transfer, check the receipt and tap Mark as paid.

Pay for your license

  1. Sign in and go to My profile: the pending license has the payment buttons.
  2. Tap Pay with Mercado Pago, or Pay by bank transfer and upload the receipt with the reference.
  3. Once the payment clears, the license becomes active with its QR and you get the receipt by email.

Edit the website

  1. In the panel, go to Website: you see the pages with their status, Published or Draft.
  2. Tap Edit: add, reorder or hide blocks and fill in the text in each language.
  3. Tap Preview before publishing.
  4. Tap Publish. News, officials, documents and sponsors are managed from the same section.
Corrientes with Arrabal Help